WORK STRESS- CAUSES AND MANAGEMENT Conducted work stress workshop at renowned organization in Pune Stress is the psychological and physical state that results when the resources of the individual are not sufficient to cope with the demands and pressures of the situation. Stress is self-generated. Everyone is different, with unique perceptions of and reactions to events. There is no single level of stress that is optimal for all people. Some are more sensitive owing to experiences in childhood, the influence of teachers, parents, religion, etc. Stress can undermine the achievement of goals, both for individuals and for organisations Causes of stress – Role ambiguity, role conflict, lack of job security, poor interpersonal relationship at the work place, abnormal physical environment like seating areas, light noise exposure, management issues, lack of performance, meeting deadlines. Individuals are more likely to experience stress if they lack material resources (for example, financial security) and psychological resources (for example, coping skills, self-esteem), and are more likely to be harmed by this stress if they tend to react emotionally to situations and are highly competitive and pressured (type A behaviour) Above situations can lead to anxiety, restlessness, depression, fatigue, lack of motivation, lack of self-confidence, multiple physical complaints like backache, headache, stomach issues, cardiac issues, sleep problems, lack of concentration, memory issues. Stress management tips: 1. Stress usually builds up gradually. It is important that one becomes aware of the signs of stress in the initial stage. This will help to interrupt behaviour patterns when the stress reaction is just beginning. 2. One must develop learning skills of active coping and relaxation, developing a lifestyle that creates a buffer against stress even before stress builds in. 3. Active coping skills – assertive communication, problem solving skills, time management, distraction techniques 4. Be realistic, recognize and accept your personal limits 5. Go easy with criticism, believe in yourself 6. Take time for yourself and develop social support network